Levels not correct on new phone despite logging in via Kingdom.

VandaMc

My new phone is not showing Candy Crush at the correct level.  On my old phone I'm on level 275 but the new one is only showing at 97.  I don't use Facebook so logged in using Kingdom.  How do I get it to update please?  Thanks.

KingsPinn

I can only think to try logging in and out on both devices. Try to force it to recognise the connection if that makes sense. Is it definitely the same account on both?

KingsPinn

I can only think to try logging in and out on both devices. Try to force it to recognise the connection if that makes sense. Is it definitely the same account on both?