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You don't have Kingdom access right now? Been awhile now! So when?

Masha_
Masha_ Posts: 4 Newbie

Why can't I connect to Facebook using my candy crush saga, says "Sorry, you don't have access to the Kingdom, right now. Please try to connect later." When is later going to work? It has been a week, I'm on level 403 I use an iPhone and an iPad mini not working on any and I can't seem to get onto Candy Crush using my Facebook page either? So what up with that?

Answers

  • Randle
    Randle Posts: 1,977 Level 2

    Hey Masha,

    I think you should give this a try; download the latest version of Facebook and Candy Crush Saga from the App Store.

    Check if you have the latest iOS version on both your iPhone and iPad Mini.

    Force close all apps and restart your devices (http://support.apple.com/en-us/HT201559)

    If you recently changed your Facebook password, then this needs to be updated on your devices too. Remove the connection to Facebook in the Candy Crush Saga app and log out from Facebook on your devices too.

    Then connect again with your new password.

    Shut down the game and start it again.

    Try to connect to a WiFi connection instead of using your cellular data.

    Watch this video too http://youtu.be/qrmBWnonwtE

    I can connect on my iPhone 6 Plus.

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