Candy crush saga level missing

Question

Hi have completed episode 98 (1460)

And also started next episode completed till 1464

But in evening its gone to 1 level and automatically connect to 1451. But my completed level missing..

Reply why its happened ......

Raj_Lagwal · Answer

King team,

Issue fixed but I have to complete 1451 level again. Internet connected once level completed it got a jump to actual level that was missing 1464..

:)

Raj_Lagwal · Answer

Yes, I am doing internet connect regularly ..Its not connecting to exact level that I already passed. Again clearing.I am using anriod app of candy crush saga.I have achieved 1451 to full episode level in early morning of monday.In same evening when I saw candy crush app its on 1 level and started with notification sound and music. (I used to disable all sound)Tell me next why its happened

Tune_D · Answer

Did you connect it to your Facebook or your Kingdom account? If I were you I´d add a screenshot of my actual roadmap.

Also, I think a little patience might be required if you think about the fact that millions of people are playing these games and might have questions too ;-)

Reading this https://care.king.com/en/how-it-works helped me to know what to expect here.