Games keeps failing to reload

John_Rif

What's up with Candy Crush?  Game keeps failing to reload after last move causing me to have to leave CC and then return only to find the lives people sent to me have been lost.  Last night while waiting for new lives I saw the advert to get full lives in CC by trying out Soda Crush and completing 8 levels within 24 hours then returning to CC and you would have the full lives.  I uploaded Soda Crush and completed 9 levels in like 20 minutes, returned to CC and nothing?  Tonight the after making the last move and losing it's failing once again to reload the game and just freezes.  It's doing so on my Android and Desktop as well?

aCe

I know there was an outage last night so maybe that affected things. If the game isn't loading still then try the steps in the help video. I've used them in the past: 

https://www.youtube.com/watch?v=OESCE4Jj2tU