got a new phone ~ not conntected to facebook ~ lost all my progress.

Michelle_Samuels

Is there any way to restore it?  It reset to level 1 on my old device too.  I was at construction on both Candy Crush and Candy Crush Soda.

TQ

My iOS app keeps freezing and crashing during the game. I no longer enjoy playing candy crush due to multiple glitches...I have access to the rainbow treasure on my iPhone, but not my iPad. 

Randle

Hey Michelle,

Did you use to connect to the Kingdom? That´s the orange symbol in the game´s settings.

You just register with your email address and that´s it. It saves your progress and gold bars.

Michelle_Samuels

actually, it turns out that it reset the progress when I changed my google play password.  I rebooted the phone and progress was restored.  I was able to then connect through facebook and restore my progress.

Randle

Good stuff Michelle,

Good thinking and well done. Thanks for sharing!