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try to enter game and won't let me

mittens-2
mittens-2 Posts: 9

Level 1
in Support

try to load candy crush game , and sreen might appear for a second and then goes to home page .

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Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    check you haven't got an update pending for it or you tablet OS. If you get no joy from that and your progress is saved to either FB or Kingdom, doing a reinstall usually does the trick.

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  • Dacia
    Dacia Posts: 11

    Level 1

    check you haven't got an update pending for it or you tablet OS. If you get no joy from that and your progress is saved to either FB or Kingdom, doing a reinstall usually does the trick.

    Ive uninstalled and reinstalled the game..made sure my os on my tablet is updated and the fb app is updated. NOTHING. Been this way since I updated the candy crush app on monday. Cannot get into it at all. All the other King games work and we are not the only ones who are having issues. I wish you guys would let them know to fix it. Ive tried through fb and twitter to let them now and here but nothing. If it doesnt get fixed soon Im just going to delete it and give up *sigh*
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