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Level 1
I am using Chromebook - using facebook to launch app I'm up to level 200 something with no previous problems. Now the game loads to 100% but never starts. Loading status shows it loading at 1% increments until it reaches 100% and then nothing happens. Before this problem happened it used to "jump" from 10% to 30% to 80% etc to 100% and then started. Tried all the suggestions in other posts/answers (clearing browser cache, deleted and re-added the app, restarted laptop etc. etc.) and nothing helped. Is this a user specific problem? I see in other treads that the app will load and run for one user on a laptop and on the same laptop another user sees the problem I have. What is the problem????
Hi Indyplayer!
Have you tried playing the game on King.com? Please try to load Candy without logging in first: https://king.com/play/candycrush
If ll OK then proceed to login or create an account there.
I saw on another thread a step by step instruction on how to transfer your game progress from Facebook to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)