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Unable to connect to Candy Crush on my tablet

Jim-2
Jim-2 Posts: 1

Level 1

Lately I am unable to access Candy Crush on my tablet. My tablet is updated, I uninstalled the game a few times but still no success. I tapped on the Candy Crush icon, it will start loading and then goes back to my tablet screen. I started playing Candy Crush on my tablet & currently at 790 level. Very frustrated and unable to play Candy Crush anymore.

Answers

  • Randle
    Randle Posts: 1,977
    edited April 2016

    Hey Jim,

    What tablet are you playing on?

    Have you checked for updates for your tablet? If so, what OS version do you run on it? Restart your tablet too.

    Make sure you have sufficient memory available on it too. 

    If your device is 4 or 5 years old then that could be the reason too.

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