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my candy crush inbox on king.com is broken

Meli-3
Meli-3 Posts: 29

Level 3
in Support

Load game on king.com -> see inbox -> cannot open it -> reload -> inbox gone. Tried all troubleshooting steps to no avail. Contacted support automated reply sent me here. Who can fix it?

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Answers

  • Meli-3
    Meli-3 Posts: 29

    Level 3
    edited April 2016

    No inbox icon means you have no messages. Wait until you receive some requests/lives and you should have the icon back.

    If the problem is still there then try emptying your browser cache.

    As I stated above, I do see the inbox. Meaning I do have lives/requests. I just cannot open it. Reloading clears the inbox. I never have the possibility to collect lives or reply to requests.My brother plays on the same pc/browser and his inbox works just fine. Troubleshooting steps include cache clear which, as I said, I've performed.
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