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Game throws me out

ShelleyBShelleyB Posts: 18
in Support

Why does a game freeze up and throw me out just when it's about to load onto the level very frustrating you lose your life and your bonuses

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Best Answer

  • WunderbaumWunderbaum Posts: 4,398 Level 4
    Accepted Answer

    Hi ShelleyB!

    Which mobile device and OS do you use?

    In most cases a reboot of the device can solve many issues.

    Please also make sure you have the latest version of the game installed.

    You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

    Cheers :-)

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Answers

  • Hey! Would you like to give us your opinion?

  • WunderbaumWunderbaum Posts: 4,398 Level 4
    Accepted Answer

    Hi ShelleyB!

    Which mobile device and OS do you use?

    In most cases a reboot of the device can solve many issues.

    Please also make sure you have the latest version of the game installed.

    You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

    Cheers :-)

    Accepted Answer
    This signature made of 100% recycled electrons
    Flag · Helpful Woah! Sweet Love Haha
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