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My friends (4 people) have sent help to unlock the next episode but 2 days later the game still does not show that they have sent help and has not unlocked the next episode. Nothing showing on any device. Thanks for any help you can offer.
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Check the information in this thread. It will give you all the details about this:
https://care.king.com/en/bubble-witch-saga/helping-to-unlock-episode-for-a-friend