reached a treasure chest on candy crush but the chest is not letting me play the level

Paul_Rhodes

unable to play level due to treasure chest on the level not allowing me to open that level up

Wunderbaum

Hi Paul!

Have you tried playing the game on King.com? https://king.com/play/candycrush

I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)