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Help with game reloading

Julie_M_Campbell
Julie_M_Campbell Posts: 5

Level 1

my game goes immediately orange with the King logo and back out to the play screen. I'm at level 1549 (hard level) and I used my only 2 hammers, then my free spin which gave me 2 color bombs (which I'm then excited because that's all I needed) and then it goes orange and I'm like Noooo!!! Say it ain't so!!!! Please tell me how to fix this as it's been happening more often than not! I have tried contacting support they use to respond now I just get an automated response ? This is concerning 

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