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Games keeps crashing.

Julie_Parenti
Julie_Parenti Posts: 3 Newbie

The game crashings in the middle or when I start it.  Others seem to be having the same issue, but where is the solution?  Can't seem to find one    Very frustrating!

Answers

  • Baz_James
    Baz_James Posts: 861 Level 2

    You're not looking very hard then. In addition to the FAQs (link below) there have recently been a number of special posts dealing with issues such as this. 

  • Julie_Parenti
    Julie_Parenti Posts: 3 Newbie
    edited May 2016

    You're not looking very hard then. In addition to the FAQs (link below) there have recently been a number of special posts dealing with issues such as this. 

    I have looked, if you know the answer then why don't you tell me? I have tried several different solutions and it still crashes!
  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Hi Julie!

    Which tablet and OS do you have?

    In most cases a reboot of the device can solve many issues.

    Please also make sure you have the latest version of the game installed.

    You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

    Cheers :-)

  • Julie_Parenti
    Julie_Parenti Posts: 3 Newbie

    Hi Julie!

    Which tablet and OS do you have?

    In most cases a reboot of the device can solve many issues.

    Please also make sure you have the latest version of the game installed.

    You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

    Cheers :-)

    Thanks, I am on an iPad 2 running on the latest iOS. I guess deleting and reinstalling are my only option. Very frustrating

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