I used my last 3 gold bars to pass on to level 486 There is a treasure chest on top of the level!

Sheri_Conwell

Please return my 3 gold bars!! It will NOT let me click on the level because of the treasure chest! I would not have wasted my gold bars had I known I wouldn't be able to play!!!! Also could you please MOVE the chest so I CAN play level 486 PLEASE!

KingsPinn

Can you not just play the previous level and go direct to the next one, I've seen a few comments saying that this works for some people. Either that or try the general troubleshooting: 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out