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Every now and then, I have to close the game to to a glitch that happens when moving from one level to another. I will finish one level and then go to move to the next when there is a slight delay in moving. When I reach the next level, the walking sound continues until I solve that next level or close the game. It's starting to get really annoying!
King have several threads on here with troubleshooting steps for tech issue. See if they help you out:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios