Treasure chests won't open once I reach the level, and if I refresh, they disappear entirely.

Stacy-3

It seems these treasure chests are the dangling carrot for us to spend our money on boosters, only for us to reach them and either they go to a level further away or they disappear entirely. Is this something that's going to get worked out here soon CC?

KingsPinn

I don't understand why you would need boosters to get them?

If you are having in-games issues the first step is to look into things yourself. Follow the steps here for example: 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out