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CCS issue: after apple update, the screen opens for about 2 sec says loading then flashes off!

Ese2lane
Ese2lane Posts: 1

Level 1
in Support

Game will open and say loading the it flashes off. It will not load from anything, APP store, Facebook, or here. This started after update a few days ago. Please advise. Thank you 

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Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Ese2lane!

    Which mobile device and OS do you use?

    In most cases a reboot of the device can solve many issues.

    Please also make sure you have the latest version of the game installed.

    You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.

    Cheers :-)

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