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Loaded Candy Crush onto Apple Mobile but will only let play to level 6. Then there is only the background screen, no play button.
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Hmm, what device does he have? I know that KIng have stopped supporting the iPad 2 if thats it?
The only other things you can try are the steps here to see if they help. Try them and then load the game again:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios