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Treat calendar

Sandra_Gur-Arie
Sandra_Gur-Arie Posts: 3 Newbie

I have been receiving all the treats from the calendar, including the gold bars.

but in the past week and half I stopped receiving the gold bars. I had 5 and it hasn't changed.By now it was supped to be 27, where are the gold bars?

Answers

  • KingsPinn
    KingsPinn Posts: 3,526 Level 2

    Did you miss a day and get set back?

    Generally promotion items are not compensated for. The only thing you can try is to log out and in again to Facebook/Kingdom and see if the rewards appear.

  • Sandra_Gur-Arie
    Sandra_Gur-Arie Posts: 3 Newbie

    No I haven't missed any days. And I do receive all the other treats just not the gold bars. 

  • Sandra_Gur-Arie
    Sandra_Gur-Arie Posts: 3 Newbie

    Did you miss a day and get set back?

    Generally promotion items are not compensated for. The only thing you can try is to log out and in again to Facebook/Kingdom and see if the rewards appear.

    I did not miss a day and it still continues. I tried to sign out and sign back in and still nothing. I received the rest of the treats everyday just not the gold bars, by now I'm supposed to have 50 and something gold bars and I've got the 5 I've had since the problem started.To whom can I write to resolve this issue? frankly it's annoying

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