Level 1713 level complete but endless loop

sassz1

I completed level 1713, even had to use some of my gold bars because I was close & needed 1 more move....when I completed the level the candies just continued to drop never stopping after 20 minutes there for it didn't register that the level was complete---Im pretty sure you can see that on your end--I feel you need to move me forward to level 1714 as this is wasting my gold that was purchased---or you can refund into my account the 9 bars used for 5 extra moves--come on King, your games need to be reliable all the time!!

KingsPinn

This has already been recorded as being an issue. If you type 1713 in the search bar you will have seen this. Look: 

https://care.king.com/en/candy-crush-saga/candy-crush-saga-level-1713-problem-game-entered-into-endless-loop-and-i-cant-interact-with-it