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In-App purchase locks up

lej512
lej512 Posts: 1

Level 1

I play on an iPad.  I completed level 665 and made the in-app purchase for the next episode like I've done 664 times before but it locks up.  If I close the window and try again I get a message that says the purchase has already been made and will be restored for free.  The circle just keeps spinning and the X is grayed out so I can't close the window.  I was going to re-install Candy Crush but I don't want to risk losing my progress.

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    Your progress will be safe if you have linked it with Facebook or Kingdom. The only thing that you will lose if you uninstall is your boosters. 

    The only other thing I can think to try is to sign out and sign back into your apple account. See if this refreshes the transaction history. 

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