Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Kristine!
Normally a sync between your mobile and Facebook should set both at the same level.
If the sync doesn't match up means that you might previously have done another sync but from another mobile.
I suggest you instead sync to Kingdom (the orange button with crown) - by doing so you should now have all your levels available on King.com
Let me know if it works out for you or if I can help more.
Cheers :-)