Not advancing?

Debra_Selinsky

I'm not advancing from level 462.  I have been over 100,000 twice now.  It just say's oh-no, there's been an error, but doesn't give me anything else.  It kicks me out and is just stuck on that level.  I've tried refreshing, but doesn't work

KingsPinn

Was it a King error message or a Facebook one? I think either way you should follow the steps here and see if they help first: 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out