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Connected to Facebook, lost Candy Crush progress

Ebony_S
Ebony_S Posts: 1 Newbie
in Support

I was on Level 1719 on Candy Crush Saga. An accidental click of the Facebook connect button took me all the way back to Level 1. I. NEED. HELP.

I'm concerned about attempting other means of re-connecting for fear it will permanently erase it all. Any help is appreciated!

Username - Eb

FB Username - Eb SmithCrush

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Answers

  • KingsPinn
    KingsPinn Posts: 3,526 Level 2

    I think if you just disconnect from Facebook in the app, then your game should return to normal. 

    It's because you have never played on Facebook so the game is recognizing that you haven't played any levels. 

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  • Eftychia_Morgan
    Eftychia_Morgan Posts: 2 Newbie

    I think if you just disconnect from Facebook in the app, then your game should return to normal. 

    It's because you have never played on Facebook so the game is recognizing that you haven't played any levels. 

    Have the same issue. Disconnected but still my progress is not there. Any other ideas?
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