Cannot Open Treasure Chest then the whole Quest disappeared

DeeS

In Candy Crush, I reached a level with a treasure chest & I was unable to open the chest to receive the rewards. I tried closing the app and reopening it but that just made the whole quest disappear (although there was plenty of time left to complete it) This has happened twice so far, both times when the treasure chest involved revealing a mystery quest when all 3 chests have been collected

KingsPinn

The quests don't affect the main game. It sounds like a shame but you can still continue playing right? 

Maybe you only get one chance to play the promo, then it's gone...