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I am tired of this game not syncing properly. I send requests to friends for tickets, I see the friends responding via FB notifications but the tickets and lives do not always sync to the game. I have sent a complaint about this via the game numerous times and no one seems to answer me! Also, why is it that lives and rewards are not synced among our devices? Funny that you cannot spin the wheel on multiple devices but you also cannot use your lives! This game is a bit of a ripoff. I am surprised no one has sued yet over mental anguish and anxiety!
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It's not a rip off as all of the items you have mentioned... are free in the game.
Read up on things, here are some helpful threads:
https://care.king.com/en/candy-crush-saga/roadblocks-659693352
https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends