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Candy Crush Saga Issue

Kym_Clark
Kym_Clark Posts: 1

Level 1
in Support

I tried to install the latest update.  In doing so, I lost my recent purchase, and it put me back to level 1.  How can I restore my level and get my items purchased?

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    If you go to the app settings on the home screen (bottom left corner) then in the green cog menu you will see a button for restore purchases. Tap this and it should work :) 

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