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Until recently, when I clicked on "send to all" and when I received and accepted a life, a separate box would show up, with the names in the box and I could see that I was sending a life back to each person. This has not been happening for a few days or at least it does not happen each time. My friends don't know why I have not sent lives to them!
Hi peggysuz!
Have you tried on King.com? https://king.com/play/candycrush
I saw on another thread a step by step instruction on how to transfer your game progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Once done your progress is synchronized and you can now check if the window shows correctly.
Cheers :-)