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Level 1
The main screen loads, when I go to play the game, the window opens, but it just paints a yellow background with the King logo in the middle and stops. This just started in the last couple of weeks. Before that, it worked fine. When it first happened, I cleared the cache, cookies, and browsing history, updated my Flash and rebooted the Macbook Pro. It worked for a couple of days, then stopped. When I repeated the process, it still doesn't work. I've tried with Chrome, Firefox and Safari with the same results.
Hi Tony!
I suggest you start by trying from another computer. If it works there then it might be an issue with other software you have running while starting the game.
Please also try to start the game on Facebook instead of King.com
Cheers :-)