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Can you pleae restore my account to my current level?

Erin_Huiett
Erin_Huiett Posts: 1 Newbie
in Support

My cell did a factory reset and when Candy Crush uploaded it started me at level 1. It is connected to my Facebook so it should have been easy to reconnect. Can you please restore my account?

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi Erin! Welcome to King Care! I am really sorry that you have had a problem with your game progress. Let's try and get you back on track! I have sent you a private message, please click on the envelope icon in the top right hand corner of the screen.  

    Have a sweet day! :-) 

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