Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
What's happening in Candy? 🍬
 🎶 Get Ready for the Candy Crush Music Season here 🎶
 🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now

Lost gold bars

da3jamurrachan
da3jamurrachan Posts: 1 Newbie
in Support

I purchased gold bars and used 9 before I ended up replacing my phone. my Game progress followed me but not the gold bars. Can you help me?

Flag · Helpful Sweet Love Haha

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi there-  Welcome to King Care! I am really sorry that you have lost some of your Gold Bars since upgrading your phone, this should not happen :-(  

    I would like to check a few of your account details. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    Have a sweet day!

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories