I am not receiving ,tickets, lives etc. from friends.

Danette_Locke

It shows up on my Facebook notifications, but does not carry over to my game. I have tried both installing and re- installing both Facebook and Candy Crush. Both items are up to date. Please advise.

Anson_CHow

I got the same problem...I need tickets but no one can receive my request. Even though they can, they can't send out the ticket to me.

Susan_NS

Have had this problem for several months.  I was told it was a problem in my settings. I have allowed almost everyone/thing permission to my account and still no lives or tickets. It shows on Facebook friends have sent requests but they aren't there. Ready to find a new crush.

Tony

I'm having the same problem, use to be able to close out of candy crush and sign back in and I'd get the help that was sent, but that doesn't work anymore either