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I just paid for gold bars to pass level 1741 in candy crush just a few min. ago.
Diane_Nelson
Posts: 3
Level 1
in Support
I bought gold bars like three times a $5.00, $3.00 and last a $2.00 worth. I would have passed the level if the game did not stop on me. It would not get the payment page off and the timer went on and expired on me. I want to pass and go on. Or receive all my coins back again. This is not fair. I want some compensation for my loss.
Answers
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Hi Diane,
I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
