Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟

Why did i lose all my progress?

Mitch_Barker
Mitch_Barker Posts: 1

Level 1
in Support

I logged on and played the board i was on. It was over 1000. I backed out to play the treasure wheel. When i did this for what ever reason all my passed boards reset to as if i just started the game. Why? And can i get my progress back?

Flag · Helpful Sweet Love Haha

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Mitch,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories