Why did i lose all my progress?

Mitch_Barker

I logged on and played the board i was on. It was over 1000. I backed out to play the treasure wheel. When i did this for what ever reason all my passed boards reset to as if i just started the game. Why? And can i get my progress back?

MarkHawk

Hi Mitch,

I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care