Welcome to the Candy Crush Saga Community
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Level 1
Hi Leslie- Welcome to King Care! I am sorry that you have been experiencing a problem with the Treasure Chests. A lot of players have reported that if they are experiencing a problem with the Treasure Chests, that simply closing the game and reopening it fixes most issues.
However if this does not work, please disconnect your game from Facebook, close the game and then log in again.
Let me know how you get on. Have a sweet day! :-)