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How can I recover my game progress?
Kathy_Walters
Posts: 1
Level 1
in Support
I played as guest for the longest. I was at level 505 and I just added a Facebook to sync and save my progress. As I opened CandyCrush after the refresh, I am at level 1. I didn't see any notification that said it would refresh my progress either. Please help me recover my progress. Is there any way a developer will be able to assist with an issue like this or is there a way to get a hold of them?
Answers
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Hi Kathy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely weekend. :-)
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Hello I have this same issue I was at level 200 something in CandyCrushKing and CandyCrushSaga and now I am back to level 1 please helpHi Kathy- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely weekend. :-)
