New phone lost all progress

Alex_Hearn

I just got a new phone and loaded the latest back up, but my levels have reverted back to 1

I never synched with Facebook and doesn't look like I registered my email either. I have also tried to go back to the old device but that also goes back to level 1. 

I was on around level 780 so do not want to play them all again, please help!!!

Thanks

Cezdiamond

Hi Alex-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.  

Have a lovely day  :-)