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How to get a refund for unauthorized purchases

Dusti_Patterson
Dusti_Patterson Posts: 1

Level 1

My 5 old niece got into my phone and made in app purchases she thought they were free I have since changed all settings and delete the couple of games I played but I never made a purchase for the games I pay I am requesting a refund these charges were all made in June 2016 thank you for your help. All the charges came through my paypal account that's connected to my bank account that his I found out about this.

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Dusti- Welcome to  King Care! I would like to check your account and your transactions so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen. :-) 

    Have a sweet day! 

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