I have just changed phone and lost my original level on Candy Crush. I have gone back to level 1

Derwent32

I was on level 840 and now it has taken me back to a new game completely. I have just changed my phone from an I phone 4 to an I phone 5c

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care