I play Candy Crush on my laptop & on Kindle. On Kindle, I have an envelope to open to receive

Carolyn_Scott

lives & help sent by friends.  I used to see that on the laptop through FB version.  Now I don't.  Why is that & where did it go?  I can send help but cannot receive things friend send on laptop.  ??

KingsPinn

Check out this thread, it has all the information about this topic: 

https://care.king.com/en/candy-crush-saga/roadblocks-659693352