I have lost all my progress in Candy Crush and and you have started me back from scratch.

Beverley_Lewis-2

   Could not get on to Facebook so I change my Facebook password and closed off my phone and when I returned Candy crush every thing was gone I cannot even get on to Facebook. I think I will have to scrap all the games because I cannot get any help. 

MarkHawk

Hi Beverley,

I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care