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Lost progress after syncing with Facebook

Maddy_Hunt
Maddy_Hunt Posts: 1

Level 1
in Support

I synced with my Facebook last night and was on level 465 and now this morning in back on 323. Even when I logged out of Facebook it still took me back to 323. Is all my progress/rewards gone now 

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Maddy,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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