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How can I recover my game progress?

hello_kittyhello_kitty Posts: 3
in Support

I played as guest for a long time but  then I tried to save my progress with logging in with Facebook. I was about reaching level 1400 but when I log in to Facebook it took me back to level 1. Is there any possibility to recover my progress?

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.  

    Have a sweet week! :-) 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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  • Hey! Would you like to give us your opinion?

  • hello_kittyhello_kitty Posts: 3
    edited July 2016

    Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.  

    Have a sweet week! :-) 

    You didn't send me a private message!! please reply and help me!
    Flag · Helpful Woah! Sweet Love Haha
  • Tammie_BrownTammie_Brown Posts: 1

    How can i recover my progress 

    Flag · Helpful Woah! Sweet Love Haha
  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Tammie- I will send you a private message too, please click on the envelope icon :-) 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

    Flag · Helpful Woah! Sweet Love Haha
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