Why didn't I get advanced to the next level when I reached the goal?

lwolfe26

I'm on level 1379 & the goal s to collect 4 cherries, which I did....and they were checked off that I did.  I even used 9 gold bars to be sure and still didn't get advanced to the next level.  Please give me my 9 bars back and advance me to 1380

Baz_James

Forgive me but you must surely see that without any actual proof that this was the case (video, screenshot etc.) King are hardly likely to set the precedent of just advancing people on their say so. I'd also refer you to a King satetment made some weeks ago on a similar topic ...

https://care.king.com/en/candy-crush-saga/i-passed-the-level-but-the-game-didnt-recognise-it