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New iPhone and I can't get all my levels to show up

katiovertonghee
katiovertonghee Posts: 1

Level 1
in Support

I had to get a new iPhone today.  After I restored my phone from my last back up, now I have lost the levels that I had gotten to on Candy Crush.  Can you tell me how to get those levels back?

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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