Syncing in app does not go to correct level

Wilma_Schutten

While playing on facebook in a browser, I am in level 1827. When I log into facebook in the Candy Crush Saga app, I start in level 22. Please fix this.

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MarkHawk

Hi Wilma,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Abdoul_Azez

Hi Wilma,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

excuse me I have the same qestion and I still waiting please please can you help me note the problem in other device