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Lost levels

Julie_Johnson-3
Julie_Johnson-3 Posts: 1 Newbie
in Support

I got a new phone and lost everything. I was on level 515 now I have to start over??

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Julie,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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