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Unable recech to my old level
Lakshmi_Kanth
Posts: 1
Level 1
in Support
Hi I was in 801 level and my frd was in 545 level& I open my frd account through facebook,unfortunately both accounts are sink now we are in 801 level. How to go my friend to her previous (545) level also all her booster got lost. Please advice.
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Answers
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It's because the app is designed to save the highest level, so if you log in with an account with a lower level, it will automatically overwrite the existing game.
I don't think you can get the boosters back but to seperate the games, I saw these steps in another thread which should help:
-log out of Facebook in the Candy Crush app
-log out of the Facebook app
-Turn off your device for 10 minutes to clear the cache memory.
-Turn it on and Log into Facebook under the required account
-Open Candy Crush and connect to Facebook.
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