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Level 1645 candy crush saga

Marion_Mooney
Marion_Mooney Posts: 1

Level 1

when I unearth the gem at the bottom that eats all you one coloured candy when I try to  move it to clear the squares up the top my fame crashes and logs me off can anyone help please x

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    If the game is crashing then it could be related to your browser/computer. King recommend taking the steps in this thread before anything else so give them a try:

    https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

  • Gustavo
    Gustavo Posts: 1

    Level 1

    I have the same issue, but I play on my iPhone. It has happened 3 times already. It just keeps crashing when I try to move the frog to the top left to clear that section.

  • Tim_Walsh
    Tim_Walsh Posts: 2

    Level 1

    So, had the same issue with 1645, but I used the fish booster(I have like 60 of them) and got through wisth having to use the frog. Just keep matching with the fish and it will always go to the jellies.

  • Lucie_Levesque
    Lucie_Levesque Posts: 1

    Level 1

    I have the same problem and have tried using the boosters without any success...very frustrating!

  • Annie7
    Annie7 Posts: 1

    Level 1

    If the game is crashing then it could be related to your browser/computer. King recommend taking the steps in this thread before anything else so give them a try:

    https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out 

    I am using the app on an iPad - this is the first time the game has shut down while in play and it is at the same stage in level 1645 - when you move the frog
  • Josie-2
    Josie-2 Posts: 1

    Level 1

    I have the same problem and have tried using the boosters without any success...very frustrating!

    I took the latest update 1.80.1 and am no longer crashing with the frog

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